Who we are
Our website address is: https://digitalvikas.com.
Welcome to DigitalVikas (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you provide when you visit our website, digitalvikas.com, or contact us about our digital marketing and lead-generation services.
This Privacy Policy explains how we collect, use, store and protect your information.
1. Information We Collect
When you use our website or contact us, we may collect information such as:
- Your name
- Mobile number
- WhatsApp number
- Email address
- Company or business name
- Property/project details
- Location of your business or project
- Information about your advertising requirements
- Monthly advertising budget
- Any information you voluntarily provide through forms, WhatsApp, email or telephone
We may also automatically collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage information
- Referral source
- Cookies and similar technologies
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries
- Contact you regarding our services
- Understand your business and marketing requirements
- Provide digital marketing and lead-generation services
- Conduct campaign consultations or audits
- Send relevant business communications
- Improve our website and services
- Measure website and advertising performance
- Prevent fraud, spam or misuse
- Comply with applicable legal and regulatory requirements
We will not use your personal information for unrelated purposes without appropriate notice or consent where required by applicable law.
3. Lead Generation and Advertising
DigitalVikas provides Meta Ads and lead-generation services for real estate businesses.
If you submit your information through a form, advertisement, landing page, WhatsApp conversation or other communication channel, we may use that information to respond to your enquiry or provide the requested service.
Our clients may also use advertising platforms and CRM systems to manage leads generated through their campaigns. Where we process information on behalf of a client, the relevant client may have additional privacy policies governing how your information is used.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage and measure marketing performance.
Cookies may be used for:
- Website functionality
- Analytics
- Advertising measurement
- Retargeting
- Improving user experience
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use third-party services and platforms to operate and measure our website and marketing activities. These may include, where applicable:
- Meta/Facebook
- Google Analytics
- Google Ads
- WordPress
- Hosting and website security providers
- CRM and lead-management platforms
- Marketing automation platforms
These third parties may process information according to their own privacy policies and terms.
We do not control the privacy practices of third-party platforms.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no website, online service or electronic transmission can be guaranteed to be completely secure.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to:
- Operate our website
- Manage enquiries
- Provide our services
- Process leads
- Maintain our systems
- Analyse website or advertising performance
- Meet legal or regulatory obligations
Where appropriate, we expect service providers to handle information securely and only for legitimate purposes.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes and meeting legal or regulatory obligations.
The actual retention period may vary depending on the nature of the information and the purpose for which it was collected.
9. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
- Opt out of certain marketing communications
To make a privacy-related request, contact us using the details below.
10. Marketing Communications
If you provide your contact details to us, we may contact you regarding your enquiry, requested services or relevant business information.
You may ask us to stop sending promotional communications at any time.
Transactional or service-related communications may still be sent when necessary.
11. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. External Links
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of those external websites. We recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us.
DigitalVikas
Real Estate Digital Marketing & Lead Generation
Chennai, Tamil Nadu, India